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Home » Cancellation and Rescheduling Policy

Cancellation and Rescheduling Policy

 

*Please call the salon to cancel, we cannot accept cancellations via email*

 

We ask that all appointments be guaranteed against late cancellation or late rescheduling with a major credit card.

An appointment is considered a late cancellation if less than 24 hours notice is given.

Your card is not billed unless your vacated appointment goes unfilled.

We do our best to fill these openings-just like you, we’d much prefer to have another guest take your place than charge for a cancellation.

Guests are responsible for just $25 per hour of services reserved (or portion thereof) regardless of the reason for cancelling.

This FlexFee is designed to provide partial compensation for our top-notch aestheticians, who rely on a busy schedule for a rewarding career. This policy helps us retain great employees.

We simply charge the same low cancellation fee whether it’s a spontaneous weekend away or the flu bug.
We appreciate your understanding.